Request or delete your data

Under the Protection of Personal Information Act (POPIA) you have the right to see the information we hold about you, and to ask us to delete it. Use this form to request either.

We'll email a verification link to the email address you enter so we can confirm the request came from you. The link is valid for 24 hours.

Email address

Use the email address you submitted with your loan enquiry.

Mobile number (optional)

If you also submitted a mobile number, enter it so we can match all of your enquiries. Format: 082 123 4567 or +27 82 123 4567.

What would you like us to do? Send me a copy of my data.
We'll build an export of every enquiry we hold for your email / mobile, plus the buyers we shared each enquiry with. Delete my data.
We'll permanently delete every enquiry we hold for your email / mobile. This is irreversible. It does not delete data held by credit providers we may have previously shared your enquiry with — you'd need to contact them separately. Withdraw my consent.
Stop us sharing your enquiries with any further credit providers. We keep your existing records, but no enquiry of yours will be sent to a new buyer. It does not recall data already shared — you'd need to contact those providers separately. Correct my contact details.
Fix your name, email, mobile, province, or contact preference. Enter the new value(s) below. To correct financial information (income, employment, and the like), please email our Information Officer at [email protected] — those are assessed individually.

New contact details (corrections only)

Only needed if you chose "Correct my contact details". Leave a field blank to keep it as-is.

Questions about this process? Email [email protected].